Last updated: January 2026

Ligue 3 Privacy Policy – How We Protect the Personal Data of Malaysian Players

At Ligue 3, your privacy is not merely a legal obligation — it is a responsibility we take seriously. This document clearly explains what data we collect, how it is used, and your rights as a Malaysian player to control your personal information.

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Jan 2026 Last Updated

Ligue 3's Privacy Commitment to Malaysian Players

Six core principles that shape how Ligue 3 manages your personal data

No Data Sales to Advertisers

Ligue 3 does not sell, rent, or trade your personal data to any third-party advertisers or data brokers. Your data is collected solely to operate the platform, process financial transactions, and keep your account secure.

Full Control in Your Hands

Ligue 3 players have the full right to access, correct, export, and request deletion of their personal data. Requests are processed within 72 working hours – not weeks or months, as is often the case on other platforms.

Secure Servers & Segregated Funds

Ligue 3 player data is stored in a secure server environment with strict access controls. Player funds are held in accounts fully segregated from the company's operating funds — ensuring both your financial safety and the security of your data are maintained independently.

Flexible Communication Preferences

You can choose to receive or opt out of promotional communications from ligue 3 at any time via your account settings. Unsubscribing from promotional emails takes effect within 24 hours. Security-related communications cannot be disabled, as they exist to protect your account.

Malaysia Personal Data Protection Act Compliance

Ligue 3's Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We comply with all Malaysian legal requirements relating to the collection, processing, and storage of local players' personal data.


1

Personal Information Collected by Ligue 3

Ligue 3 collects personal data from Malaysian players only for legitimate purposes that are necessary to operate a safe and transparent online betting platform. We do not collect unnecessary data and do not retain information beyond what is required. The following are the categories of data we collect:

Registration & Identity Data: Full name as per MyKad or passport, date of birth, gender, MyKad or passport number, active Malaysian mobile number, and email address. This information is required to create a valid account and to carry out age verification checks (18 and above) as well as mandatory KYC (Know Your Customer) procedures.

Contact & Address Data: Residential address in Malaysia, postcode, and state. This data is required for location verification and compliance with legal requirements relating to ligue 3's service territory restrictions.

Financial & Transaction Data: Records of all deposits and withdrawals including date, amount in RM, payment method used (Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX), and transaction reference number. ligue 3 does not store your full bank account number, credit card number, or e-wallet password — this sensitive information is handled directly by our certified third-party payment gateways.

Gameplay Activity Data: Betting records including game type, wager amounts, outcomes, and activity timestamps. This data is used to process payments, detect fraud patterns, and meet audit obligations. Activity data is also used by Ligue 3's responsible gaming team to identify players who may need assistance.

Technical & Device Data: IP address, device type and operating system, web browser type, login and logout session data, and general location information derived from IP. This data is used for security purposes, fraud detection, and improving the user experience on the ligue 3 platform.

Note: Ligue 3 never collects biometric data such as fingerprints or facial scans, health information, or any other sensitive data unrelated to the operation of the betting platform. If you receive a request for such data claiming to be from Ligue 3, it is fraudulent — please report it to support@ligue3.net immediately.

Data Category Sample Information Primary Purpose Required?
Identity Name, IC, date of birth Age Verification & KYC Yes
Contact Email, phone number Communications & Account Security Yes
Finance RM Transaction Records Payment processing & auditing Yes
Games Betting records, wins/losses Payments & Responsible Gaming Yes
Technical IP, device & browser Security & Fraud Detection Auto
2

How ligue 3 Uses Your Personal Data

Data collected by Ligue 3 is used exclusively for the purposes listed below. We do not use your data for any purpose beyond what is stated here without first obtaining your consent:

  • Account Management: Creating and maintaining your ligue 3 account, processing registrations, handling login requests and password recovery, and ensuring only you can access your account.
  • Financial Transaction Processing: Verifying and processing all deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX, as well as handling all winnings withdrawals to your preferred account within 15 minutes.
  • Legal Compliance & KYC: Meeting Malaysian legal requirements including age verification, anti-money laundering (AML) compliance, and adherence to the Personal Data Protection Act 2010 (PDPA). Ligue 3 is legally required to retain certain financial transaction records for the minimum period stipulated by the relevant authorities.
  • Platform Security & Fraud Prevention: Detecting and preventing unauthorised access, player collusion, bonus abuse, multiple account usage, and other fraudulent activity that could compromise the integrity of the ligue 3 platform and its players.
  • Customer Support: Enables the ligue 3 support team to verify your identity when you contact us, and to access relevant account and transaction history in order to resolve issues efficiently.
  • Responsible Gaming: Analysing gameplay activity patterns to identify early signs of gambling problems and reaching out to affected players in a careful, non-judgmental manner.
  • Service Communications (Non-Promotional): Sending important account-related notifications such as new login confirmations, security setting changes, and material policy updates.
  • Marketing Communications (With Consent Only): With your consent, we will send you information about Ligue 3's latest promotions, bonuses, and offers. You may withdraw this consent at any time through your account settings.

Ligue 3 does not make automated decisions that materially affect you based solely on automated data processing without any human involvement. All significant decisions — such as account closures or withdrawal suspensions — involve a review by qualified ligue 3 staff.

3

Sharing Data with Third Parties

Ligue 3 does not sell your personal data to any party. However, in the course of operating the platform, we need to share certain data with carefully selected third parties for limited and specific purposes:

  • Payment Service Providers: Required transaction information is shared with Malaysian payment gateways including Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX processors to enable deposits and withdrawals to be processed securely. All these providers are held to PCI-DSS security standards.
  • Game Software Providers: Limited session data is shared with game providers that supply live casino, slots, and poker games for the Ligue 3 platform. This sharing is restricted to information necessary for operating the games and does not include full financial data.
  • Identity Verification Service Providers: For the KYC process, identity verification information is shared with verification services that comply with international data protection standards.
  • Malaysian Legal Authorities: ligue 3 will disclose information to competent Malaysian authorities where required by a court order, valid search warrant, or other applicable legal obligations — such as suspicious transaction reporting under Malaysian anti-money laundering laws.

All third parties who receive ligue 3 player data are bound by data protection agreements that prohibit them from using the data for any purpose beyond what is specified in the contract, and from sharing it further without ligue 3's consent.

ligue 3 Guarantee: We have never and will never sell, rent, or share the personal data of Malaysian players with advertisers, social media platforms, or any entity not listed above. Your data is not a product we trade.

4

Data Security at Ligue 3

Ligue 3 continuously invests in security infrastructure to ensure the personal data of Malaysian players is protected to the highest standard. Our security measures encompass multiple layers of protection:

  • 256-bit SSL/TLS encryption for all communications between players' devices and ligue 3 servers.
  • Two-factor authentication (2FA) via the registered Malaysian mobile number for all logins and critical security settings changes.
  • Real-time account activity monitoring to detect suspicious access patterns.
  • Server infrastructure protected by enterprise-grade firewalls and intrusion detection systems.
  • Role-based access controls — ligue 3 staff can only access the data necessary for their specific responsibilities.
  • Regular security audits conducted by independent third parties to identify and address system vulnerabilities.
  • Regular data backup procedures to ensure service continuity and recovery in the event of an incident.

While we take every reasonable precaution, no system can be guaranteed 100% secure against all threats. In the event of a material data security breach involving your personal information, ligue 3 will notify you within the timeframe required by applicable Malaysian law, along with details of the steps taken to address the situation.

Your Responsibilities: The security of your Ligue 3 account also depends on your own actions. Never share your password with anyone, use a strong and unique password, and always log out of the platform on public devices. If you suspect your account has been compromised, contact Ligue 3 support immediately via live chat.

5

Ligue 3 Cookies & Tracking Technologies

The ligue 3 platform uses cookies and similar tracking technologies to keep the platform running smoothly, enhance the user experience, and maintain the security of your session. The types of cookies used are as follows:

You can manage your cookie preferences through your web browser settings. However, disabling essential cookies will affect core functions of the Ligue 3 platform, including the ability to log in and carry out financial transactions. Analytic and marketing cookies can be turned off without impacting your main access to the platform.

6

Your Rights as a ligue 3 User

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and ligue 3's privacy policy, you as a Malaysian player have the following rights regarding your personal data. All rights requests are processed within 72 working hours:

Right of Access

You have the right to request a copy of all personal data ligue 3 holds about you. We will provide a readable data export within 72 working hours of a verified request.

Right to Rectification

If the personal data we hold about you is inaccurate or out of date, you have the right to request a correction. Updates can be made directly in your ligue 3 account profile settings or through customer support.

Right to Erasure

You may request the deletion of your personal data upon account closure. Please note that we are required under Malaysian law to retain certain financial transaction records for a minimum retention period.

Right to Object

You have the right to object to the processing of your personal data for direct marketing purposes at any time. The objection takes effect within 24 hours and has no negative impact on your ligue 3 account.

Data Portability Right

You have the right to receive your personal data in a structured, machine-readable format. ligue 3 data exports are available in JSON or CSV format upon a valid request submitted via email to support@ligue3.net.

Right to Restrict Processing

In certain situations, such as during a dispute over data accuracy, you may request that ligue 3 restrict the processing of your data to storage only until the matter is resolved.

How to Exercise Your Rights: To submit any request relating to the privacy rights above, send an email to support@ligue3.net with the subject line "Privacy Request – [Type of Right]", along with your ligue 3 account number and a copy of your identity verification document. All requests will be acknowledged within 24 hours and resolved within 72 working hours. No fee is charged for reasonable privacy rights requests.

7

Ligue 3 Data Retention & Deletion

Ligue 3 does not retain personal data longer than necessary for its original purpose, or as required under Malaysian law. Data retention periods are as follows:

  • Active Account Data: Personal data and activity records are retained for as long as your ligue 3 account remains active or as long as there is an ongoing service requirement.
  • Financial Transaction Records: Under Malaysian law, including the Companies Act, the Anti-Money Laundering Act, and tax regulations, financial transaction records must be retained for a minimum of seven (7) years, even after account closure.
  • Closed Account Data (Non-Financial): Non-financial personal data such as profile information and gaming activity records will be deleted or anonymised within 12 months of account closure, unless there is a legal requirement or unresolved dispute that necessitates longer retention.
  • KYC Verification Data: Identity verification documents such as copies of MyKad are exempt from routine deletion for a period specified by Malaysian financial authorities for anti-money laundering (AML) purposes.
  • Security Logs: Technical logs related to security and fraud prevention are retained for a maximum of 24 months before being automatically deleted.

Once the retention period expires, data will be securely deleted or anonymised using methods that ensure it can no longer be linked back to any specific individual. Secure deletion means the data cannot be recovered by anyone, including Ligue 3 itself.

8

Ligue 3 Child Protection & Age Restrictions

The ligue 3 platform is an exclusive service for adults aged 18 and above. We take the protection of minors extremely seriously and have a zero-tolerance policy against underage use of the platform.

Ligue 3 actively employs multiple age verification methods during the registration process, including Malaysian mobile number verification, date of birth checks, and KYC procedures that may involve identity document verification. Any account that fails to verify an age of 18 or above will be immediately suspended and funds returned.

If you know or suspect that someone under the age of 18 has registered or is using the Ligue 3 platform, please contact us immediately at support@ligue3.net. Reports of this nature will be acted upon within 24 hours. We are committed to maintaining a safe and responsible online betting environment, and the protection of minors is an integral part of that commitment.

Ligue 3 does not knowingly collect, store, or process the personal data of individuals under the age of 18. Should we discover that such data has been collected inadvertently, it will be deleted immediately.

9

Amendments to the ligue 3 Privacy Policy

Ligue 3 reserves the right to update or amend this Privacy Policy from time to time in response to changes in Malaysian law, industry practices, or platform operations. The "Last Updated" date at the top of this page reflects the date of the most recent amendment.

For material changes involving how we use or share your personal data, Ligue 3 will provide at least 14 days' advance notice before the changes take effect, via your registered email and in-platform notifications. For minor, non-material changes such as language corrections or clarifications that do not alter the meaning, changes may take effect immediately without prior notice.

Continued use of the Ligue 3 platform after amendments take effect constitutes acceptance of the updated Privacy Policy. If you do not agree with any amendments, you have the right to close your account and request data deletion before the changes come into effect.

Contact Us About Privacy: For any enquiries, concerns, or complaints regarding data privacy at ligue 3, please reach out to our privacy team by emailing support@ligue3.net with the subject line "Privacy Enquiry". We are committed to providing a substantive response within 72 working hours for all valid enquiries.


Ligue 3 Data Security Layers

Multi-layered protection that keeps your personal data secure at all times

256-bit SSL Encryption

All data transmitted between your device and Ligue 3's servers is fully encrypted — the same standard used in Malaysian online banking transactions.

Two-Factor Authentication

Every new login and significant settings change requires verification via the Malaysian mobile number registered to your ligue 3 account.

Real-Time Monitoring

Ligue 3's automated monitoring system runs 24/7 to detect suspicious access patterns and immediately block unauthorised account login attempts.

Independent Security Audits

Ligue 3's security infrastructure is regularly audited by independent security experts to identify and address any system vulnerabilities before they can be exploited.


FAQ – ligue 3 Privacy Policy

Answers to the most frequently asked questions about privacy and data protection

No. ligue 3 does not sell, rent, or share players' personal data with any advertisers, data brokers, or third-party marketing platforms. Your data is collected solely to operate the platform, process RM financial transactions, and maintain the security of your account. The only data sharing that takes place is with Malaysian payment providers such as Touch 'n Go eWallet or GrabPay, which require limited transaction information to process your deposits and withdrawals, and with Malaysian legal authorities where required by law.

To request a copy or deletion of your personal data, send an email to support@ligue3.net with the subject line "Privacy Request – Data Access" or "Privacy Request – Delete Data" as applicable. Include your Ligue 3 account number and a copy of a valid identity document such as your MyKad for verification purposes. Data copy requests will be fulfilled within 72 business hours in JSON or CSV format. Deletion requests will be processed within the same timeframe; however, please note that financial transaction records are required by Malaysian law to be retained for a minimum of 7 years.

No. ligue 3 does not directly store credit card numbers, Touch 'n Go eWallet passwords, GrabPay, Boost, ShopeePay, or any other financial account credentials in our systems. All payments are processed through PCI-DSS certified third-party payment gateways — the international payment industry security standard. We only retain the transaction reference number, date, amount in RM, and payment method used, for ligue 3's financial record-keeping and internal audit purposes.

Yes, you can opt out of ligue 3 promotional emails at any time in two simple ways. First, click the "Unsubscribe" link found at the bottom of any promotional email we send you. Second, log in to your ligue 3 account, go to Account Settings, and turn off marketing communication preferences under the Notification Preferences section. Unsubscribes take effect within 24 hours. Please note that important security-related communications — such as new login notifications and transaction confirmations — cannot be disabled, as they are in place to protect your account.

After your ligue 3 account is closed, non-financial personal data such as profile information and gaming activity records will be deleted or anonymised within 12 months. However, financial transaction records — including all deposit and withdrawal history in RM — are required under Malaysian law to be retained for a minimum of 7 years from the transaction date for financial regulation and tax compliance purposes. KYC documents such as MyKad copies are also subject to retention requirements under Malaysian anti-money laundering (AML) laws. Once the mandatory retention period has lapsed, data will be securely deleted using methods that ensure it cannot be recovered.

Supported Secure Payment Methods at Ligue 3

All financial transactions are processed through certified payment gateways – your card and account details are never stored by ligue 3

Touch 'n Go eWallet
GrabPay
Boost
ShopeePay
DuitNow
FPX
Maybank2u
CIMB Clicks

Privacy & Responsible Gaming

The gameplay activity data we collect is not purely for operational purposes – it is also used by the ligue 3 responsible gaming team to protect players who may need assistance.

Learn More
Data Analysis for Player Protection

Ligue 3 uses your gameplay activity records – not to sell to advertisers, but to identify patterns that may indicate a gambling problem. This is a responsible, player-protection-focused use of data for Malaysian players.

Self-Exclusion Data is Specially Protected

Information relating to self-exclusion or cool-off requests is among the most sensitive data we hold and is protected at the highest level of confidentiality. This information will not be disclosed to any party unless required by law.

Limit Controls in Account Settings

Using self-control tools such as deposit limits and session time limits will not result in your data being shared with any external party. These are internal ligue 3 features that are fully contained within the platform's secure environment.


Play at ligue 3 with Complete Confidence

A transparent privacy policy, banking-grade data security, and full control in your hands — that is Ligue 3's promise to every Malaysian player. Register today and enjoy a safe, fair, and rewarding betting experience.

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